okspin.ph Privacy Policy

The data controller responsible for the personal information processed in connection with your use of the okspin.ph platform is okspin.ph, operating the website accessible at okspinph.club (the "Platform"). okspin.ph holds a valid gaming license issued by the Philippine Amusement and Gaming Corporation ("PAGCOR") and is subject to the oversight of the National Privacy Commission ("NPC") of the Philippines with respect to personal data processing activities.

For all data protection inquiries, access requests, and complaints related to your personal information, you may contact our Data Protection Officer ("DPO") using the details provided in Section 15 of this Policy.

This Privacy Policy applies to all personal information collected, stored, processed, and used by okspin.ph in connection with:

• The registration and maintenance of player accounts on the okspin.ph platform;
• Financial transactions including deposits and withdrawals processed through the Platform;
• Gameplay activity, game history, and session data generated through use of the Platform;
• Customer support interactions conducted via live chat, email, or any other communication channel offered by okspin.ph;
• Marketing communications and promotional offers delivered to registered players who have consented to receive them;
• Compliance activities including identity verification (KYC), anti-money laundering (AML) checks, and responsible gaming monitoring.

This Policy does not apply to third-party websites or services that may be referenced or linked from the Platform. okspin.ph is not responsible for the privacy practices of any third party operating independently of this Platform.

okspin.ph collects personal information through several means. The categories of data we process are set out below.

3.1 Registration and Identity Data

When you create an okspin.ph account, we collect the following information:

• Full legal name as it appears on your government-issued identification document;
• Date of birth (for age verification purposes — players must be 21 years of age or older);
• Registered mobile number (Philippine mobile number required);
• Email address;
• Residential address;
• Username and encrypted password credentials.

3.2 Identity Verification (KYC) Data

To comply with PAGCOR licensing requirements and Philippine AML law, we collect:

• Copies of government-issued photo identification documents (e.g., PhilSys National ID, UMID, SSS ID, Driver's License, Passport, Voter's ID);
• Selfie or liveness verification images where required to confirm document authenticity;
• Proof of address documentation where applicable;
• Source of funds declarations for players meeting defined transaction thresholds.

3.3 Financial Transaction Data

• Deposit and withdrawal amounts, dates, and transaction reference numbers;
• GCash account identifiers, Maya account identifiers, or bank account details used for transactions (stored in tokenized form — raw account numbers are never retained in full by okspin.ph servers);
• Transaction history and account balance records;
• Chargebacks, disputes, and refund records.

3.4 Gameplay and Usage Data

• Game session logs including game titles played, bet amounts, outcomes, session duration, and timestamps;
• Responsible gaming tool settings and usage (deposit limits, session alerts, self-exclusion records);
• Bonus and promotion redemption records.

3.5 Device and Technical Data

• IP address at time of account registration and each login;
• Device type, operating system version, and browser type;
• Device fingerprint data used for fraud prevention and duplicate account detection;
• Geolocation data (at city level) derived from IP address.

3.6 Communications Data

• Records of live chat conversations, email correspondence, and support ticket exchanges between you and the okspin.ph support team;
• Feedback and survey responses voluntarily submitted by players.

okspin.ph processes personal data only where a lawful basis exists under the Data Privacy Act of 2012. The primary legal bases applicable to our processing activities are:

• Contractual Necessity: Processing required to fulfill the account agreement between okspin.ph and the player — including account creation, game access, deposit processing, and withdrawal disbursement.
• Legal Obligation: Processing required to comply with PAGCOR licensing conditions, Republic Act No. 9160 (Anti-Money Laundering Act), the Data Privacy Act, and other applicable Philippine laws.
• Legitimate Interest: Processing undertaken for fraud prevention, platform security, duplicate account detection, and improvement of Platform functionality — where such interests do not override the data subject's fundamental rights and freedoms.
• Consent: Processing of personal data for direct marketing communications and non-essential cookies, where your explicit consent has been obtained. Consent may be withdrawn at any time without affecting the lawfulness of processing prior to withdrawal.

okspin.ph uses the personal data we collect for the following specific purposes:

1. Account Management: Creating, maintaining, and securing your okspin.ph player account, including processing login authentication and implementing account recovery procedures.
2. Identity Verification: Confirming your identity and age eligibility (21+) as required by PAGCOR regulations before activating full account functionality.
3. Payment Processing: Facilitating deposits and withdrawals via GCash, Maya, QR Ph, BPI, BDO, Metrobank, GrabPay, and 7-Eleven, and maintaining accurate financial records of all transactions.
4. Regulatory Compliance: Fulfilling mandatory reporting obligations to PAGCOR, the Anti-Money Laundering Council ("AMLC"), the National Privacy Commission, and any other competent Philippine authority.
5. Fraud Prevention and Security: Detecting and preventing fraudulent transactions, unauthorized account access, money laundering, and other prohibited conduct as defined in the okspin.ph Terms and Conditions.
6. Responsible Gaming: Monitoring gameplay patterns to identify potential problem gambling indicators and offering appropriate responsible gaming interventions or tool suggestions.
7. Customer Support: Responding to your inquiries, processing complaints, and maintaining support interaction records.
8. Marketing Communications: Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive marketing communications. You may opt out at any time through your account settings or by contacting support.
9. Platform Improvement: Analyzing aggregated, anonymized usage data to identify areas for improvement in platform design, game selection, and user experience.

okspin.ph may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual safeguards:

• PAGCOR: Player data and transaction records may be shared with PAGCOR as required under our operating license, including data requested as part of audit, investigation, or regulatory reporting procedures.
• Anti-Money Laundering Council (AMLC): Covered and suspicious transactions are reported to the AMLC as mandated by Republic Act No. 9160 and its amendments.
• Payment Service Providers: Your transaction data is shared with GCash, Maya, and relevant banking partners solely for the purpose of processing deposits and withdrawals. These providers operate under their own privacy policies and applicable financial regulations.
• KYC and Identity Verification Providers: Document images and identity data may be shared with third-party KYC service providers for automated identity verification. Such providers are bound by data processing agreements with okspin.ph.
• Game Content Providers: Aggregated session data may be shared with licensed game providers (e.g., JILI, Evolution, Pragmatic Play) for the purpose of game performance analytics and RTP monitoring. Individual identifying data is not shared with game providers.
• Law Enforcement Authorities: We may disclose personal data to Philippine law enforcement agencies, courts, or other governmental bodies where required to do so by law, court order, or legitimate law enforcement request.
• IT and Infrastructure Service Providers: Cloud hosting, server infrastructure, and cybersecurity service providers may process personal data on behalf of okspin.ph under binding data processing agreements that require equivalent data protection standards.

Any third party receiving personal data from okspin.ph is contractually required to use such data only for the specified purpose for which it was shared and to implement appropriate technical and organizational security measures.

okspin.ph retains personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. The following retention periods apply as a general framework:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements under Republic Act No. 9160.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction.
• KYC Documentation: Retained for the duration of account activity and for five (5) years following account closure or the last transaction, whichever is later.
• Gameplay Logs: Retained for a minimum of two (2) years for dispute resolution purposes.
• Support Communications: Retained for two (2) years from the date of the last interaction, unless a related dispute or regulatory inquiry requires longer retention.
• Marketing Consent Records: Retained for the duration of the marketing relationship and for one (1) year following any withdrawal of consent, as evidence of compliance.

When data is no longer required for any lawful purpose, okspin.ph applies secure deletion or anonymization procedures so that the data can no longer be attributed to any individual.

okspin.ph implements a multi-layered approach to data security consistent with industry standards applicable to licensed online gaming platforms. Our technical and organizational security measures include:

• Encryption in Transit: All data transmitted between your device and okspin.ph servers is encrypted using TLS 1.2 or higher (256-bit SSL). This applies to every page of the Platform, including login, deposit, and account management functions.
• Encryption at Rest: Sensitive data fields — including password hashes, payment identifiers, and identity document data — are encrypted in storage using AES-256 encryption.
• Tokenized Payment Processing: GCash and Maya payment credentials are processed through tokenized integrations. Raw e-wallet account numbers and bank account details are never stored in full on okspin.ph servers.
• Access Controls: Internal access to personal data is restricted on a least-privilege basis. Only employees and contractors with a direct operational need may access specific categories of player data, and all internal access is logged and audited.
• Multi-Factor Authentication: Administrative access to systems containing personal data is protected by multi-factor authentication requirements.
• Intrusion Detection and Monitoring: okspin.ph deploys 24/7 automated security monitoring, intrusion detection systems, and regular penetration testing to identify and address vulnerabilities.

okspin.ph uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that enable the Platform to function correctly and improve your experience.

Categories of Cookies Used

• Strictly Necessary Cookies: Required for the Platform to operate. These include session authentication tokens, CSRF protection tokens, and load balancing identifiers. These cannot be disabled without preventing core Platform functionality.
• Functional Cookies: Remember your preferences such as language settings and responsible gaming limit configurations to improve your experience across sessions.
• Analytics Cookies: Collect aggregated, anonymized data about how players use the Platform — such as which game categories are most visited — to help us improve navigation and content. These are set only with your consent.
• Fraud Prevention Cookies: Device fingerprinting data used to detect duplicate account creation and unauthorized access attempts. These are classified as strictly necessary for security purposes under the DPA's legitimate interest basis.

You may manage non-essential cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to access the okspin.ph Platform. okspin.ph does not use third-party advertising cookies or cross-site behavioral tracking technologies.

okspin.ph does not knowingly collect personal data from individuals under the age of 21 years. The Platform is strictly for adults aged 21 and above, as required by PAGCOR regulations governing online gaming in the Philippines.

Age verification is conducted as part of the KYC process for every registered account. Where okspin.ph discovers or has reasonable grounds to believe that a player account is held by a person under 21 years of age, the account will be immediately suspended and all personal data collected will be securely deleted, subject to any legal retention obligations applicable to AML reporting.

If you are a parent or guardian and believe your child has accessed okspin.ph or provided personal data to the Platform without your consent, please contact our Data Protection Officer immediately using the contact details in Section 15 so that we can take prompt remedial action.

Under the Data Privacy Act of 2012, registered players whose personal data is processed by okspin.ph have the following rights, which may be exercised by submitting a written request to our Data Protection Officer:

• Right to Be Informed: The right to be notified that your personal data is being collected and processed, including the purpose and legal basis for such processing — which this Privacy Policy fulfills.
• Right to Access: The right to obtain a copy of your personal data held by okspin.ph, together with information about how that data is being used.
• Right to Rectification: The right to have inaccurate or incomplete personal data corrected or updated. You may update most account information directly through your okspin.ph account settings; certain corrections (e.g., name changes) require documentary evidence.
• Right to Erasure (Right to be Forgotten): The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where processing was based solely on consent that has been withdrawn. This right is subject to overriding legal retention obligations (e.g., AML record-keeping requirements).
• Right to Object: The right to object to processing of your personal data for direct marketing purposes or processing based on legitimate interest. Objection to direct marketing will always be honored. Objection to other processing will be evaluated against applicable legal grounds.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, machine-readable format where technically feasible, to facilitate transfer to another service provider.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission if you believe okspin.ph has processed your personal data in violation of the Data Privacy Act. The NPC may be reached at privacy.gov.ph.

Requests to exercise data subject rights will be processed within fifteen (15) business days of receipt of a complete and verified request. We may require identity verification before processing any request to protect against unauthorized access to personal data.

Some of the third-party service providers engaged by okspin.ph — including cloud infrastructure providers and KYC verification partners — may process personal data in jurisdictions outside the Republic of the Philippines. Where such cross-border transfers occur, okspin.ph ensures that appropriate safeguards are in place, including:

• Binding data processing agreements that require recipient processors to apply data protection standards equivalent to those required under the Philippine Data Privacy Act;
• Transfer to countries recognized by the National Privacy Commission as providing adequate data protection;
• Standard contractual clauses approved by the NPC or equivalent regulatory authority in the recipient jurisdiction.

okspin.ph does not transfer personal data to jurisdictions that do not provide adequate data protection guarantees without implementing the safeguards described above. Details of specific cross-border transfer arrangements may be obtained by contacting the DPO.

The okspin.ph Platform integrates with third-party payment services (GCash, Maya, BPI, BDO, Metrobank, GrabPay) and game content providers (including JILI, Evolution, Pragmatic Play, and others). When you interact with these integrated services — for example, authorizing a GCash payment — you are also subject to the privacy policies of the respective third-party service providers. okspin.ph has no control over, and assumes no responsibility for, the privacy practices or content of these third parties.

We recommend that you review the privacy policies of any third-party service you use in connection with okspin.ph, particularly GCash and Maya, as these services handle financial data subject to their own regulatory frameworks administered by the Bangko Sentral ng Pilipinas (BSP).

okspin.ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, or our data processing practices. When material changes are made, we will notify registered players via the email address or mobile number on file, or by displaying a prominent notice on the Platform, at least 14 days before the amended policy takes effect — except where immediate changes are required by law or regulatory instruction.

The effective date displayed at the top of this document reflects the date of the most recent revision. We encourage you to review this Privacy Policy periodically. Your continued use of okspin.ph following the effective date of any revision constitutes your acknowledgment of the updated Policy.

The current version of this Privacy Policy is always available at okspinph.club/privacy-policy.

If you have any questions, concerns, or requests related to this Privacy Policy or the processing of your personal data by okspin.ph, please contact our Data Protection Officer:

For complaints that remain unresolved after engagement with our DPO, you have the right to escalate to the National Privacy Commission of the Philippines. For responsible gaming concerns, please visit our Responsible Gaming page, where information on self-exclusion tools and support resources is available.

By using okspin.ph, you confirm that you are 21 years of age or older and that you have read and understood this Privacy Policy. Thank you for trusting okspin.ph with your personal information — we take that responsibility seriously.